Centre stage

People first and profits to follow

The Foundation for Innovation and Social Entrepreneurship and its creation, Social Alpha, are blazing a brand new trail

Asmartwatch for the hearing-impaired that listens to emergency sounds, gives real-time notifications, speaks out pre-recorded sentences and enables users to dance in rhythm. A business model that integrates marginalised waste workers into the formal economy. A revolutionary MRI machine that is low on cost, high on quality and can be accessed by bottom-of-the-pyramid (BOP) sections of society.

These are just a few of the game-changing innovations being supported by the Foundation for Innovation and Social Entrepreneurship (FISE), a partnership initiative involving the Tata Trusts and the Indian government’s Department of Science and Technology.

Established in 2015, FISE has from its beginning been an end-to-end ecosystem that enables social entrepreneurs to provide products and services to underserved sections of the population, while also helping them navigate the different stages of their startup journey.

FISE has matured in the three years since it was launched to become an important platform for the infusion of resources and capital for social enterprises. And that platform has spawned Social Alpha, an initiative with a three-tier architectural structure that is plugging a variety of gaps — from identifying technologies in research laboratories and being an incubator for technology businesses to providing monetary resources for the growth and expansion of deserving enterprises. Social Alpha has thus far evaluated about 400 social sector enterprises and incubated more than 50 startups through its seed capital and sector-focused interventions.

“The entrepreneurial boom in India over the past decade has generated new employment opportunities, boosted trade and brought technology development to the fore,” says Manoj Kumar, Social Alpha’s chief executive and cofounder. “We are working to bring the benefits of this trend to a larger portion of India’s population at the grassroots level by harnessing the power of the market, and we are aiming to impact 500 social enterprises by 2022.”

Typically, asset managers are obliged to demonstrate success on financial or impact parameters to their governing bodies and investors. Consequently, impact-focused funds are often forced to prioritise their expected returns and exit timelines over the urgent and complex challenges of social development. Distinct from other players in the market, FISE concentrates on the generation of social impact rather than chasing after returns on capital employed.

“We have recognised that the need for ‘risk commensurate returns’ discourages the modern investor from investing in early-stage, high-risk social enterprises,” explains Mr Kumar. “This leaves a clear gap in the market, one that we at FISE seek to address with our unique ability to infuse capital into such enterprises. Our focus is on creating deep and irreversible social impact, and then ensuring that our enterprises continue to create enough revenue to sustain themselves and grow.”

A common thread that runs through each of FISE’s ‘incubatee’ companies is the use of innovative thinking and technology solutions. “Bringing effective and efficient products and services to the BOP market is the need of the hour,” adds Mr Kumar. “Science and technology-based innovations have the potential to bring about disruptive change in the lives of the community by creating high-quality yet affordable solutions that can address challenges in sectors such as healthcare, education, energy, and water and sanitation.”

Our focus is on creating deep and irreversible social impact, and then ensuring that our enterprises ... create enough revenue.”

— Manoj Kumar, CEO, FISE

Functioning with a deeper involvement than other incubators and investors, FISE undertakes a handholding approach and works closely with the entrepreneurs it seeks to support. With Social Alpha, the intent is to build sustainable and scalable enterprises. “We begin by identifying startup founders who are technologically aware, socially conscious and entrepreneurially confident,” says Mr Kumar. “Ensuring that they are motivated to adhere to our jointly determined milestones is pertinent. Through our engagement we provide them with all the knowledge, connections and resources — monetary and otherwise — that they require to have the best possible chance of succeeding.”

Committed to becoming an all-encompassing provider, FISE appoints mission-aligned portfolio managers in each of the startups it backs. Seed capital investments, which range from 3 million to 10 million, translate into small equity stakes in the startups. Experienced professionals are often attached to startup teams to lend them a hand with various aspects of business. Workshops on fund-raising and finance, compliances, marketing and product life cycle management are regularly held to supplement the skills of startup founders with a conceptual understanding of business principles. The startups can also avail of expert assistance in prototyping and hardware design. Furthermore, a system to offer legal advisories and consulting services is currently being shaped.

“Over the next five years, we want Social Alpha to emerge as a national societal platform with replicable protocols across sectors and across geographies,” says Mr Kumar. “We are open to tying up with the government, the private sector and other philanthropic bodies to take this vision to scale. We plan to set up, in partnership, about 25 incubation centres and innovation labs across the country over the next three to four years.”

This plan has already been set in motion and is rapidly picking up pace. In the past year, Social Alpha has established two centres: an energy incubation centre in Delhi, set up in partnership with the Government of India and Tata Power, and a healthcare incubation centre at the Indian Institute of Technology Delhi, set up in partnership with PATH, an international nonprofit with allied goals. The coming year is set to start with an incubation centre for agriculture technology (this will be in collaboration with an international foundation and a state government).

“Our team at Social Alpha is committed to the purpose of our existence,” says Mr Kumar. “Each of our employees understands the criticality of the work we do; even our work culture embodies it. We take pride in this unique organisational culture. It has facilitated a spirit of collaboration between our internal teams and our external partners. In everything that we undertake, what rings true is our mission of providing solutions for India’s development challenges through a model of innovation and social entrepreneurship.”

Waste workers employed by Hasiru Dala Innovations, a Bengaluru startup supported by FISE

No wasting of opportunities here

Shekar Prabhakar (inset) and members of his ‘green force’ have benefitted thanks to Social Alpha’s backing

Less than a decade ago, waste pickers in Bengaluru were usually clubbed with beggars as people of no economic value. But thanks to the work of firms like Hasiru Dala and its enterprising founder and director, Nalini Shekar, things have improved dramatically. Today, the Bruhat Bengaluru Mahanagara Palike (BBMP, the municipal corporation of the city), issues official identification cards for waste pickers.

“The harassment they used to face has come down significantly,” says Shekar Prabhakar, cofounder and managing director of Hasiru Dala Innovations, a for-benefit, not-for-loss social enterprise. Waste pickers are now classified as informal workers by the BBMP.

Hasiru Dala — which means green force in Kannada — was set up in 2010 by Ms Shekar. Hasiru Dala Innovations (HDI)was incubated as a company by FISE in November 2015 and has investors that include the Foundation and Social Alpha.

“It was felt that a not-for-profit organisation was not the right one to steer the project, so the company was set up,” explains Mr Prabhakar. Interestingly, less than two years after being established, HDI has turned positive in terms of profits. “That’s a first in the sector,” says a proud Mr Prabhakar.

The company offers total waste management services, covering solid, garden and wet waste. It has also pioneered event waste management services, catering to institutions, large companies and individuals as well. At the recent Indian Premier League matches in Bengaluru, HDI deployed 250 waste pickers and it has also catered to several marathon events in India.

The projects provide ad hoc employment to waste pickers, who earn more money than what they would have otherwise. The average earnings of waste pickers who are part of the team has jumped dramatically: from between 4,000 and 8,000 a month to about 13,500.

HDI organises four-day courses for potential entrepreneurs among waste pickers, teaching them how to run a business and explaining to them concepts such as working capital. The company is currently engaged with 21 waste-picker entrepreneurs and has generated livelihoods for 184 people.

Where the news is silent and viewers see it all

Janhavi Joshi (right) and Nupura Kirloskar, the founders of Bleetech Innovation

It’s five in the evening and a television newsroom in Pune is agog with activity. Two newscasters are waiting to go on air. The studio head gives the signal and the anchors smile and face the cameras to begin a bulletin that is viewed by more than 15,000 viewers across India, Nepal, Bangladesh and Pakistan.

So what’s the big deal? It happens in thousands of television studios across the globe all the time. But wait. What’s unique about this particular news bulletin is that the two anchors are using sign language. Welcome to BleeTV, an exciting new platform built for the hearing impaired, one that uses an app to provide content in ‘Indian Sign Language’.

“There are 18 million hearing impaired in India who have access to sign language,” says Pune-based Janhavi Joshi, who co-founded Bleetech Innovation, a startup that caters to the hearing impaired by providing technological and design-driven solutions. Established in 2015, Bleetech is backed by Social Alpha, Nasscom and the International Red Cross Society.

In 2017, Bleetech launched AskBlee, using a WhatsApp number and encouraging the hearing impaired across India to ask a wide range of questions. “We got a huge response,” recalls Ms Joshi. Today, there are more than 16,000 people connected to the AskBlee community. “The platform has become very effective and hugely popular.”